China Desk
Communication in Chinese, one intake form, a fast preliminary estimate, WeChat, coordination with the Chinese supplier.
Removes the language and organisational gap
China → Kazakhstan · oversized and heavy cargo
China → Kazakhstan project logistics under one control
Engineering, border handover, transport, permits, weight and dimension control, unloading and a digital project room for 20–150 trucks.
Nine checks before dispatch
A truck does not leave until every item is confirmed:
- Weight, dimensions and drawing of every unit are confirmed
- Centre of gravity, lifting points and lashing plan are agreed
- Vehicle and the actual axle layout are confirmed
- Route, bridges, power lines and clearance are checked
- Permit is issued and covers dimensions and mass
- Insurance, documents, briefing and emergency contacts
- Gross mass and axle loads are measured
- Cover car is assigned when required
- Unloading site and crane are ready
Not “a truck from Khorgos” but a managed outcome
Equipment is accepted at the Chinese plant and delivered legally and safely to your site in Kazakhstan. At any moment you see document readiness, the status of every truck, costs, deviations and proof of execution.
Three layers of service
Project Logistics
Route planning, equipment selection, choice of how to cross the border, loading and transload, lashing, permits, cover cars, insurance and contractors.
Reduces the risk of stoppage, fines and site delays
Control Tower
One project room: status of 20–150 trucks, documents and photos, budget versus actual, incidents, arrival times and reporting.
No more stitching a project together from dozens of chats
How we run a project
- 1
Request and data completeness
Drawing, weight and dimensions of every unit, addresses, cargo readiness dates, delivery terms (Incoterm). An incomplete request is not priced.
- 2
Engineering and route
Equipment and crossing selection, through transport or transload, survey of bridges, power lines and the site.
- 3
Border and transload
Queue, customs steps through licensed participants, handover report, transload following a lift plan.
- 4
Permits and weight control
Electronic special permit, state fee payment, cover car, measured gross mass and axle loads.
- 5
Delivery and closing
Project workspace with confirmed milestones, unloading, POD, budget versus actual, archive.
Honest about weights
Before departure we check the gross mass and the load on every axle and axle group on verified equipment and compare the result with the current limits and the special permit.
The rules control gross mass and the load on an axle or axle group, taking axle spacing into account. No brand of scales is “the only legal one”.
Transparent pricing
The permit state fee, our permit handling, transport, loading and unloading, cover car and waiting time are always separate lines. A commercial margin is never presented as a government payment.
A police patrol car is provided by the state free of charge. We only charge for lawful coordination and waiting.
Five road crossings
Khorgos should not be the only route out of habit. For every request we compare crossings by cargo origin, destination in Kazakhstan, vehicle type, queue and the route to the site.
- Nur Zholy — Khorgos
- Dostyk — Alashankou
- Kalzhat — Dulata
- Bakhty — Baketu
- Maikapchagai — Jeminay
Service targets
- First reply in Chinese within 10 minutes during China business hours
- Request completeness check within 60 minutes
- Preliminary feasibility within 4 hours of a complete package
- Commercial proposal: regular project within 24 hours, complex one within 48
- We take over an incident within 5 minutes, action plan within 15
These are our service targets, not legal norms.
Preparing an equipment shipment?
Send drawings and the packing list — we will show what data is missing and come back with a preliminary estimate.